What after-sales support is available for commercial festoon light quality issues?

Certificates and compliance documents depend on the target market and exact product model. Available options may include CE, RoHS, SAA, BSCI and ISO9001-related factory documents. Please confirm your required market standard before ordering so we can match the correct product version for your project.

Bulk production time depends on order quantity, cable length, lamp spacing, voltage, plug type, bulb type and packaging requirements. Standard repeat orders are usually faster, while customized commercial festoon light projects need more confirmation time. We recommend confirming specifications early so production and shipping can be planned smoothly.

Yes. WENDADECO supports OEM and ODM projects for waterproof festoon lights, outdoor string lights and LED bulbs. We can help with custom cable lengths, lamp spacing, socket types, plug standards, packaging, labels and project-specific configurations for distributors and commercial project buyers.

Yes. We can provide export standard packaging or customized packaging for wholesale festoon lights. Options may include neutral cartons, branded labels, product manuals, inner boxes and pallet packing. Packaging can be confirmed according to your market, order quantity and shipping method.

Yes. Commercial buyers can request samples of waterproof festoon lights, E27/B22 bulbs, cable sets and accessories before placing bulk orders. Sample cost and express freight depend on the model, quantity and destination. For distributors, contractors and long-term B2B customers, sample terms can be discussed by project.

Yes. WENDADECO can support commercial festoon lighting layouts for venues, events, restaurants, markets and outdoor projects. We can help with cable length planning, lamp spacing, voltage selection and layout drawings using tools such as DIALux evo, LitePro DLX, AGi32 and AutoCAD when required.