WENDADECO supports common international payment methods including T/T bank transfer, L/C and others depending on order value and customer relationship. Shipping options include sea freight (FOB Ningbo), air freight and express courier for smaller orders or urgent samples. For regular B2B customers, flexible payment terms can be discussed on a project basis. We will advise the most cost-effective shipping method based on your order volume and delivery timeline.

Yes, WENDADECO IP65 rated festoon lights are designed for both temporary event use and permanent outdoor installation. The cables, sockets and bulbs are manufactured with UV-resistant and weatherproof materials to withstand sun, rain, wind and temperature variations common in UK and European climates. For permanent installations, we recommend stainless steel or galvanised hanging cables and proper drainage at connection points to maximise system longevity.

The maximum run length depends on the voltage, cable cross-section, total wattage and local electrical regulations. As a general guide, a single 230V festoon light string can typically run up to 50 metres with correct cable sizing, while low voltage systems (12V/24V) have shorter maximum runs due to voltage drop limitations. For longer distances, multiple runs with separate connections or higher cable gauges can be used. WENDADECO can help calculate the correct configuration for your specific project.

WENDADECO waterproof LED bulbs are available in warm white (2700K-3000K), neutral white (4000K) and cool daylight (5000K-6500K). Warm white is the most popular choice for festive and hospitality settings such as restaurants, pubs, wedding venues and garden terraces. Cooler temperatures are more suited to commercial, industrial and functional outdoor lighting. Dimmable bulb options can also be discussed for venue projects requiring adjustable atmosphere.

Yes, WENDADECO festoon light cables can be cut to custom lengths or joined together depending on the cable type and voltage. Pre-made festoon strings come with fixed lamp spacing, but we also supply cable reels and separate bulkhead connectors for projects that require on-site length adjustment. For commercial installations, we recommend confirming the layout and connection plan during the ordering stage to ensure correct cable gauges, connectors and junction boxes are supplied.

WENDADECO offers 230V mains-voltage festoon lighting for the UK and Europe, 110V mains-voltage systems for the USA and Canada, and 12V/24V low-voltage options. Availability depends on the product model. Confirm the light string, bulbs, plugs and power supply as a compatible system for your destination market before ordering.

The choice between E27 (screw) and B22 (bayonet) bulb holders depends on your target market. E27 is the standard in continental Europe and many other regions, while B22 is widely used in the UK, Australia and some Commonwealth countries. WENDADECO supplies both E27 and B22 festoon light systems with IP65 rated waterproof sockets. If you are serving multiple markets, we can also discuss mixed configurations for your inventory.

WENDADECO offers IP65 and IP67 festoon lighting options, depending on the product model and configuration. Confirm the IP rating of the complete system, including the light string, bulbs, connectors and power supply, before ordering. Select the model for your installation environment and follow its installation instructions.

Yes. WENDADECO ships worldwide, with dedicated shipping solutions for UK, Australia and European markets. We work with reliable freight forwarders to offer sea freight, air freight and express courier (DHL, FedEx) depending on your order size and timeline. All products are packed in export-standard cartons with pallet packing for bulk orders.

This depends on the cable type, voltage and bulb wattage. For 230V festoon lights, the maximum continuous length is typically 50 metres, supporting up to 25-30 G45 or S14 LED bulbs per run. For 24V systems, the maximum run is around 20-30 metres depending on the transformer capacity. If your project needs longer runs, we can split the layout into multiple circuits.

WENDADECO offers low-voltage 12V/24V systems and mains-voltage systems for different markets: 230V for the UK and Europe, and 110V for the USA and Canada. Choose a complete system matched to the installation, run length, power supply and local requirements. Confirm the voltage of the light string, bulbs and any transformer before ordering.

Yes. WENDADECO commercial festoon lights are rated IP65 waterproof, meaning they are fully protected against dust and water jets from any direction. The silicone-sealed sockets and UV-resistant cables are designed for year-round outdoor use in UK, EU and Australian weather conditions, including rain, snow and sun exposure. For permanent outdoor installations, we recommend our Heavy Duty Festoon Lights with reinforced cable construction.

Flat and round cables offer different profiles for the lighting layout. WENDADECO specifies 2 × 1.5 mm² cable for both types. IP65 and IP67 options depend on the product model; the cable shape alone does not determine the IP rating. Voltage options are 230V for the UK and Europe, 110V for the USA and Canada, and 12V/24V for low-voltage systems. Confirm the cable, lamp holders, bulbs and connectors together before ordering.

WENDADECO is ISO 9001:2015 certified for the sale of lamps and lighting fixtures (export only). Certificate number: 11425Q40286R0S. This is a quality management system certificate, not a product safety certificate. Please contact us to review the available documentation for the specific product model and destination market before ordering.

Bulk production time depends on order quantity, cable length, lamp spacing, voltage, plug type, bulb type and packaging requirements. Standard repeat orders are usually faster, while customized commercial festoon light projects need more confirmation time. We recommend confirming specifications early so production and shipping can be planned smoothly.

If a confirmed quality issue occurs, please send photos, videos, order details and installation information to our team. WENDADECO will check the case quickly and provide responsible support, such as replacement parts, technical guidance or another agreed solution according to the warranty and order terms.

Yes. WENDADECO supports OEM and ODM projects for waterproof festoon lights, outdoor string lights and LED bulbs. We can help with custom cable lengths, lamp spacing, socket types, plug standards, packaging, labels and project-specific configurations for distributors and commercial project buyers.

Yes. We can provide export standard packaging or customized packaging for wholesale festoon lights. Options may include neutral cartons, branded labels, product manuals, inner boxes and pallet packing. Packaging can be confirmed according to your market, order quantity and shipping method.

Yes. Commercial buyers can request samples of waterproof festoon lights, E27/B22 bulbs, cable sets and accessories before placing bulk orders. Sample cost and express freight depend on the model, quantity and destination. For distributors, contractors and long-term B2B customers, sample terms can be discussed by project.

Yes. WENDADECO supports OEM and ODM projects for commercial festoon lights, waterproof bulbs and outdoor string light systems. We can help with custom cable lengths, lamp spacing, socket types, plug standards, packaging, labels and project-specific configurations for B2B customers.