Professional E27 Pendant Light Outdoor Vintage pearl black Pendant Lamp manufacturers

FAQ

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 FAQ :

1. Can I customize products?Yes. Let me know the specific customization requirements and I will get back to you as soon as possible.

2.Can I customize the logo and packaging?Yes, we can customize products based on your design and packaging requirements. Please send your detailed requirements to us.

3.What kind of packaging do you use?

We use PP  or color box packaging, but we also customize packaging for our OEM customers.

4.Do you have a list of your most popular products?Here is a list of our most popular products

5.What is your Minimum Order Quantity and pricing?The MOQ for each product is different, so it would be best to refer to the detail page of the product you are interested in. If you need further clarification, send me the product link and I will reply as soon as possible.

6.How long will it take to ship to my country

For international shipping, it depends on the product quantity and delivery address. For a specific estimate, please provide these details so that I can quote the most cost-effective option

7.What about the lead time? Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than

8.Do you offer guarantee for the products?Yes, we offer 1 - 2 years warranty to our products.

9.How to proceed an order for this products?

Firstly let us know your requirements or application. Secondly We quote according to your requirements or our suggestions. Thirdly customer confirms the samples and places deposit for formal order. Fourthly We arrange the production.

We Can Provide You

we always have much more innovative product

We have been served clients more than 15 countries in the past 10 years.

We offer quotations within 1-3 days and arrange shipment within 20-30 days.

Specialized OEM/ODM  Services

1, material

  Rubber, Copper cable and copper socket and high quality of LED  other materials, please contact

2. Size and color

Each festoon lights can in different length, and each lamp have different spacing , and each lamp also can different color  ( pure white , wamrm white  red, yellow blue green )

And each cable also can in different color ( main for white cable and black cable ) also can in blue cable green cable red cable and yellow cable

3, LOGO (OEM BRAND)

 hot stamping and printing  OEM Brand for each products  can print each lamp or each color box  packing

4 packaging

500 sets of customizable color box packaging with OEM brand

1.What is the warranty period ? During the warranty period, how to deal with the broken products?    

--Our warranty is 1-2 years, the quality of products damaged during the warranty period, free replacement of new products.

1. Can you do shipping by DDP ? and what’s  the cheapest transportation ?

-- Yes, we can do DDP, the goods can be deliveried to your address,

And the cheapest shipping transportation is by sea or DDP and based on the goods quantity.

2. Can i get the sample to check and test the quality before order ?

-- Yes, it’s no problems for samples from us

3. What’your products’ competitive edge?

-- The competitive advantages of our products are : CE/ROHS/UL/SAA test, high quality, long use, quality assurance, support customization, high repurchase rate, zero complaints.

4. Could you recommend your best-selling styles ?

-- Yes, we have many styles are popular on the markets, we will send the more details information to you for choosing.

5. Do you have whatsapp /wechat no ? can we chat on whatsapp/wechat

-- Yes, it’s ok and talk on wahtsapp and wechat

6. Do you have any stocks for your products/these items?

-- we have stocks for these items, we can ship them to you within 3-5days

--we don’t have stocks for these items, but the production are fast, it can catch your requirements time.

7. Can i get one free sample ?

-- Yes, you can test samples for free, we just charge on your the shipping fee,  

8. Can I have a sample order for led light?

A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

9. What about the lead time?

A: Sample needs 3-5 days, mass production needs 10-15 days.

10. Do you have any MOQ limit for led light order?

A: Low MOQ, 1 piece for sample checking is available.

11. How do you ship the goods and how long does it take to arrive?

A: We usually ship by sea, it takes around 30-50 days to arrive. Airline and DHL, UPS, FedEx or TNT is also optional.

12. How to proceed an order for led light?

A: Firstly, let us know your requirements or application.

Secondly, we quote according to your requirements or our suggestions.

Thirdly, customer confirms the samples and places deposit for formal order.

Fourthly, we arrange the production.

13. Is it OK to print my logo on led light product?

A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.

14: Do you offer guarantee for the products?

A: Yes, we offer 1-2 years warranty to our products.

15: How to deal with the faulty?

A: Firstly, our products are produced in strict quality control system and the defective rate will be less

than 0.2%.

Secondly, during the guarantee period, we will send new lights with new order for small quantity. For

defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.